Privacy Policy

Who we are

TechTitans (“we”, “us”, “our”) is an IT hardware retailer based in Karnataka, India. We sell PC components, custom builds, and peripherals through our website and related services. This Privacy Policy explains how we handle your personal data when you use our site, place orders, or contact us.

Information we collect

We may collect the following types of information:

• Account and contact information: Name, email address, phone number, and shipping/billing address when you register, place an order, or use the contact form.
• Order and payment information: Order details, delivery preferences, and payment-related data. Card details are processed securely by our payment gateway; we do not store full card numbers on our servers.
• Usage and technical data: IP address, browser type, device information, and how you use our website (e.g. pages visited). We may use cookies and similar technologies for this (see Cookies below).
• Communications: Copies of messages you send us (e.g. via contact form, email, or support).

How we use your information

We use the information we collect to:

• Process and fulfil your orders and send order confirmations and tracking.
• Communicate with you about your orders, returns, and support requests.
• Improve our website, products, and services.
• Send you relevant updates or offers if you have agreed to receive them (you can opt out at any time).
• Comply with applicable laws and protect our rights and the security of our systems and users.

Cookies and similar technologies

We may use cookies and similar technologies (e.g. local storage) to remember your preferences, keep you signed in where applicable, analyse site traffic, and improve your experience. You can control cookies through your browser settings. Disabling certain cookies may affect how the site works.

Payment and security

Payments are processed through a secure, compliant payment gateway. We do not store your full card number or CVV. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure; we encourage you to use strong passwords and keep your login details private.

Sharing your information

We do not sell your personal information. We may share your data only when necessary with:

• Service providers: Payment processors, couriers, and IT or hosting providers who help us run our business, under strict confidentiality and data-processing terms.
• Legal requirements: When required by law, court order, or to protect our rights, safety, or property.

Data retention

We retain your information for as long as needed to fulfil orders, provide support, comply with legal obligations, and resolve disputes. When data is no longer needed, we delete or anonymise it in line with our retention practices.

Your rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you.
• Correct or update inaccurate data.
• Request deletion of your data (subject to legal and contractual requirements).
• Object to or restrict certain processing.
• Withdraw consent where we rely on it.

To exercise these rights or ask questions about your data, contact us at contact@techtitans.in.net. We will respond in line with applicable law.

Children

Our services are not directed at minors. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date at the bottom will change when we do. We encourage you to review this page periodically. Continued use of our site after changes constitutes acceptance of the updated policy where permitted by law.

Contact us

For privacy-related questions, requests, or complaints, contact us at contact@techtitans.in.net, call +91 63626 18184, or use our contact form. Address: 1102, Second Floor, Before Atithi Satkar Hotel, OTC Road, Bangalore 560002, Karnataka, India.

Last updated: For your reference. Please check this page for the current version.